Connors Diving Services is an ISO 9001:2000 registered company!
Connors Diving Services is an
ISO 9001:2000 registered compnay. By realizing this goal, we are
on a very short list of commercial diving companies, not only in
Canada but worldwide, that have this distinction. Connors Diving
Services has built a reputation of providing superior quality products,
services and training to its customers, by using innovative ideas
with respect to the environment and safety.
At the beginning of 2003, management
made a commitment to its customers and staff. By implementing a
Quality Assurance Program, Connors Diving Services ensures that
all goods and services meet a higher standard. It is this commitment
to a higher standard that keeps customers coming back.
The ISO 9001:2000 is among ISO's most widely known standards. ISO
9001:2000 has become an international reference for quality management
requirements in business-to-business dealings all over the world.
ISO is a network of the national standards institutes in 148 countries,
on the basis of one member per country, with a Central Secretariat
in Geneva, Switzerland, that coordinates the system.
ISO 9001:2000 is primarily concerned with "quality management".
"Quality management" means what the organization does
to ensure that its products or services satisfy the customer's quality
requirements and comply with any regulations applicable to those
products or services. A Quality Management System allows a company
~ The customer's needs with regards to quality, and
~ Applicable regulatory requirements, while
~ Enhancing customer satisfaction, and
~ Ensure continual improvement of its performance in pursuit of
What all this means
Connors Diving Services, having completed the registration, have
ensured their customers that a strict quality program has been formed
and implemented. Registered companies have had dramatic reductions
in customer complaints, significant reductions in operating costs
and increased demand for their products and services.
is simply good business!